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The staff is disgustingly rude and have the audacity to have biblical verses on their emails. They do not provide adequate training and they "cover up" issues when they arise. Serenity is a "con" agency to exploit both workers and clients. They are oblivious to what professionalism truly means. Serenity is a "hustle" for the staff members there. No disrespect to the mentally ill but a person who is unstable cannot lead appropriately. Allow the perspective candidate to decide if they will be able to tolerate the inconsistencies of unstable coworkers and managers. Or clearly inform perspective staff that you will be working predominantly with mentally unstable staff. They should only hire mentally ill staff to work with others with the same or similar challenges. The agency favors and gives privileges to the staff that they hire that have a mental health diagnosis. Lastly if you attend college, you don’t have many options for a work schedule as the company DOES NOT care or work around your school schedule. It’s an ok place to work however do not expect to always leave at the end of your shift and sometimes you will work 9-12days straight without a day off. Staff isn’t always friendly at all, you do have to watch out for coworkers mistakes (which can be blamed on you if you don’t catch the error fast enough). Also you will assist residents with personal hygiene and dressing if they’re incapable of doing those things for themselves. You will be cooking, cleaning, shopping, running errands for the house. You have to pass out medication which is very easy and common sense based. You’ll have to stay over and/or work doubles (16hrs) because staff always calls in and that leaves the person who should be getting off, to stay until someone can come to the home. Some house managers are ok but there are some that’s not friendly or professional. The residents in the group homes are lovely to work with if you like to help and care for people who may be physically or devevolpmentally disabled.
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